Refund Policy
Dan Sunil Kumar, trading as PMINFOHUB (pminfohub.org), offers a 30-day money-back guarantee on the PM Delivery Toolkit.
Last updated: 31 August 2026
30-day money-back guarantee
If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. You do not need to justify the request — change of mind is enough. We will not ask you to delete files, though your licence to use them ends once the refund is issued.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle.com. To request one:
- visit paddle.net (paddle.net ↗) and look up your order using the email address you bought with; or
- reply to your order receipt email, and we will raise the refund with Paddle for you.
Once approved, the refund is returned to your original payment method. Timing depends on your bank or card issuer, typically within 5–10 business days.
What happens to your access
When a refund or chargeback is completed, access to the paid downloads on this site is revoked and your purchase is marked as refunded. Your free account, saved reading list and library access are unaffected.
Duplicate charges and payment issues
If you were charged twice or believe a payment was taken in error, contact us or Paddle and we will investigate and refund any duplicate charge in full, regardless of the 30-day window.
Paddle's own policy
In addition to this policy, Paddle's Refund Policy (paddle.com ↗) and Buyer Terms (paddle.com ↗) apply to your order, and your statutory consumer rights are not affected.